Payment Security

Secure Checkout

Our checkout pages are protected using industry-standard encryption (SSL/TLS). This means that information transmitted between your browser and our website is encrypted and protected from unauthorized access.

You can verify this by confirming that the website address begins with https:// and displays a secure connection indicator in your browser.

Payment Processing

Payments made on the Site are processed by secure third-party payment providers, including Stripe.

• We do not store full credit or debit card numbers on our servers.
• Card information is transmitted directly to our payment processor through encrypted connections.
• Payment processors may use fraud detection and security systems to help prevent unauthorized transactions.

Accepted Payment Methods

Available payment methods are displayed at checkout and may include:

• Major credit and debit cards
• Digital wallets (if available)

Fraud Prevention

To protect our customers and our business, orders may be subject to automated fraud screening. In some cases:

• Additional verification may be requested.
• An order may be delayed, canceled, or refunded if flagged as high-risk.

These measures are designed to protect both customers and Horse & Supply from unauthorized or fraudulent activity.

Chargebacks and Unauthorized Transactions

If you believe your card has been used without authorization, please contact your card issuer immediately. We also encourage you to contact us so we can investigate and assist where appropriate.

Unauthorized chargebacks may require us to submit order, shipping, and delivery confirmation documentation to the payment processor.

Your Responsibility

• Ensure that your billing information is accurate and up to date.
• Protect your account credentials and do not share your login details.
• Monitor your payment statements for unauthorized activity.

Contact

If you have questions about payment security: